[PARTIAL RESTORATION][CONTINUED][MAINTENANCE][LAWTON LOCAL CLOUD][MAD-JEF] [17 July 2020 2:15 PM - CST]- Outgoing Phone Calls

[PARTIAL RESTORATION][CONTINUED][MAINTENANCE][LAWTON LOCAL CLOUD][MAD-JEF] - Outgoing Phone Calls

Wildcard Managed Services Team is notifying you about unplanned maintenance in the LAWTON LOCAL CLOUD data center your organization is using.

Maintenance timeline (CST): 16 July 2020 10:15 PM - CST

Maintenance total duration: Unknown

Maintenance details: Wildcard Managed Services has conducted a fix to the issue effecting out going calls. At this time all out going calls will work, but will show up with a caller id of "6082826200." This includes calls that are forwarded onto the employee's remote telephones.

This issue was caused by an upstream provider trunk preventing the flow of outgoing calls. Wildcard Managed Services conducted a move of outgoing voice trunks to allow for the completion of outgoing calls. 

Affected by maintenance: [Private Branch Exchange (PBX VoIP)] [Jefferson Phones][Madison Phones]

Services impact: During this time frame, outgoing calls will be delivered as 608-282-6200

Follow Up Messages: You will be provided updates once the service is complete. 

For further information, please contact Wildcard Managed Services at help@wildcardcorp.com.

Best regards,

Wildcard Managed Services Team